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About Us

Making Progress was established in 2005 as a specialist paediatric service.  As the needs of Townsville’s population changed, so did the service provision of Making Progress, in 2014, to include disability and aged care support services.

2020 and beyond will see Making Progress and it's team of Occupational Therapists, Support Workers and Administrative personnel expanding it services to include both the Townsville & Mackay region.  Making Progress is renowned for leading from the front, with a focus on integrity, accountability and expertise, enabling them to deliver a diverse range of support services to the broader community.

"Making Progress helps me with the day-to-day things I can no longer do myself.  They've made me feel comfortable and safe and are the back-up I need to feel reassured." 


Making Progress provides occupational therapy and community support services to people with disabilities, along with older Australians, across the Townsville & Mackay region. 


Our team provides round-the-clock support to individuals, their families and carers. We uphold high standards in delivering support to our clients with integrity, competence and compassion. 


We focus on realistic and achievable goals, choices and possibilities.  Our expertise and experience means we are able to provide high-quality services for people with low, right through to complex care needs.  


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